Delete your Nkagothusa account

You can delete your account and personal data at any time. This page explains how, and what happens to your data.

Delete it in the app

  1. Open the Nkagothusa app and log in.
  2. Tap the menu button (three lines) at the top right.
  3. Tap Settings.
  4. Tap Delete account, then confirm. Your account is deleted straight away.

Can’t use the app?

Email support@nkagothusa.com with the subject “Delete my Nkagothusa account”. Send it from the email address on your account, or include the phone number you registered with. We’ll confirm the account is yours and delete it within 30 days.

What is deleted

  • Your sign-in (email, phone number and password)
  • Your profile and public profile, including your photo
  • Vehicle details, vehicle photos and the documents you uploaded (such as ID, licence and insurance)
  • Payout details and saved addresses

What may be kept

Some records also belong to the other people you dealt with, so they stay after your account is gone: jobs you posted or completed (no longer linked to your account), chat messages on those jobs, ratings, and subscription payment records. We keep them only as long as needed for disputes, fraud prevention and legal, tax and accounting obligations. See our privacy policy for details.